Shipping policy
Shipping Policy
Last Updated: August 2026
Thank you for shopping with Awesome Pro Shop! We are committed to providing high-quality products and a smooth shopping experience. Please review our shipping policy below.
Order Processing
All of our products are made to order. Once your order is placed, it enters our production process before shipping.
- Processing Time: 2–5 business days
- Personalized or customized items may require additional production time during peak seasons.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Estimated Delivery Times
Delivery times vary depending on your location.
| Destination | Estimated Delivery Time |
|---|---|
| United States | 5–10 business days |
| Canada | 7–14 business days |
| United Kingdom | 7–14 business days |
| Australia & New Zealand | 10–20 business days |
| Europe | 7–15 business days |
| Rest of the World | 10–25 business days |
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping charges are calculated at checkout based on the destination and selected shipping method.
From time to time, we may offer Free Shipping promotions on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your package's delivery status.
If you do not receive tracking details within 5 business days, please contact our support team.
Delays
While we work hard to deliver orders on time, occasional delays may occur due to:
- High order volumes
- Weather conditions
- Customs processing
- Carrier delays
- Holiday seasons
We appreciate your patience and understanding.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order.
If you notice an error, contact us immediately at support@awesomeproshop.com.
Once an order has entered production or has been shipped, we may not be able to change the shipping address.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact our support team.
We will work with our production and shipping partners to investigate the issue and help resolve it as quickly as possible.
International Orders
International customers are responsible for any customs duties, taxes, or import fees required by their country.
These charges are determined by local customs authorities and are not included in the purchase price or shipping cost unless otherwise stated.
Contact Us
If you have any questions regarding shipping, we're here to help.
Awesome Pro Shop
Email: support@awesomeproshop.com
Phone: +1 (617) 908-1014
Address:
25 Commercial Street #353
Braintree, MA 02184
United States